[Resolved]  Whirlpool India — Dissatisfied with Company & Dealer Product - Case ID # NP[protected] Dt.08-10-10

Address:

Banswara, Rajasthan

I have purchased new fridge from Whirlpool & facing problem in warranty period.

Problem Details:- As per Invoice product is in warranty when i log complaint. After engineer visit & diagnose he confirm compressor is dead & need to be replaced but installed compressor is not our company, so it will not comes under warranty.

When product is in warranty why we will replace any component ? As per dealer where we purchase the product he did not install the other compressor.

Now i request you to check & confirm what sr# compressor, was suppled by you & if it changed at dealer end take some serious action.

Else if installed compressor was suppled by you instruct your engineer to replace the same.

Customer Name :- Mahesh Sharma[protected] Office[protected], 3299894)
Purchased From :- Bharat Electronics, Shiv Colony, Udaipur Road, Banswara-327001 Rajasthan
Current Location of Product :- F-37, Sadiqabad Mankapur, Behind Koradi Substation, Nagpur 440030 Ph.[protected], [protected]
Case ID # NP[protected] Dt.08-10-10
Refrigerator Model# 6895 & Sr# INC[protected]
Compressor sr# IV-065810 H3 & SETR 4TQ

With Regards
Mahesh Sharma