[Resolved]  Whirlpool India Pvt Ltd — Fraud with customer

Address:

Gautam Buddha Nagar, Uttar Pradesh

Hi Team ,

This is regarding complain against Western Refrigeration co. (Your service center in Noida). There was a small fault of likage in my washing machine for that they took my washing machine on[protected]Job sheet no 11890) after saying that they will deliver in 2 days . But its been more then 13 days i am continuosly following with them .but everytime they are saying Machine is on way .So i left my office on Last monday to recive it but no one came again on tuesday same thing happened. On wednesday they told me that machine will be repaired on thrusday .

There was a small problem of leakage for which they took my machine and told me that they have done chemical cleaning without informing me.I have already buyed your chemical cleaning products earlier .So how can they charge me for chemical cleaning .??

This is cheating with customer and i am contacting consumer forum for this as i have lost my salary for three days (waiting for you on wrong commitments )which is around 30,000/- also without my concern they have done chemical wash and putting charge on me.

Taking to your customer care Mr. Ghashyam morya ,he told me that this is process so there customer care is also of no use.. GB[protected]