[Resolved] Whirlpool Mastermind Refrigerator — Electrical spark at the hinge of the top door

[Resolved] Whirlpool Mastermind Refrigerator — Electrical spark at the hinge of the top door

C Complainant8584587 from Bengaluru, Karnataka

I am very disappointed by the very poor performance of the Refrigetor bought in Oct 2008. While opening early morning at 5.30Am today 02.01.2009, I was shcoked to see an elctrical spark while opening the top door of the Mastemind and all the senses failed and dead. What a poor workmanship from a so called big name as claimed by youselvs. I began the new year day2 with a very sad and disappointment for having chossen a wrong brand. Model no 10864ELT4s / Serial noINA[protected] Given a chance I would like to surrendor back to you and go for better product in the market. Manoharan P Manager - International Business in Sundram Fasteners Ltd A TVS group of companies. Mobile +91 [protected] - Email: manoharan. [protected]@yahoo.com Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Sunil T. Shetye

from Raia, Goa

Whirlpool Master mind — Unsatisfactory Performance

I had Purchased Whirlpool Mastermind 220 ltrs Refrigerator on 30/09/2009. Apart from its unsatisfactory performance the fridge started giving big sound from the deep freezer after 6 months. on contacting the service Engineer from e-works Margao- Goa. It was found that the Evaporator cooling fan blade had given way and I had to wait for 2 months to get a spare fan but that too of bigger size which was cut short and fitted by the Technician. I was made to pay Rs. 150 for the same.since then the Refrigerator still gave noise and with reduced cooling. on 15th October 2010 the refrigerator again started giving big noise and the cooling stopped. After again calling
e-works margao the service Engineer checked and told that its 2 parts are gone and will cost me Rs.1600. Since the refrigerator was purchased just a year ago and the warrenty had just crossed by 18 days I would like to request you to waive this parts cost considering also the fact that the fan was not a proper one replaced by them earlier in May.

Kindly notify me your response through e-works Margao and give me the requisite justice or else I will never by any whirlpool product in future.

Sunil T. Shetye
Sai Complex,
Flat No. A/8
Airport Road,
Chicalim- Goa.
303711.