[Resolved]  Whirlpool / Microwave Oven — Turntable motor not working

I, ANKAN ROY, son of Mrs. TAPATI ROY, state that my mother Mrs. TAPATI ROY had purchased a whirlpool 20 ltrs. magicook microwave oven on 27/08/2009. It’s turntable motor was found to be not working. A complaint has been made to whirlpool customer care number. The compliant no. is KL[protected]. A service person had come after that but with a old motor, when we told him that he supposed to replace bad one with an new motor, he told that he will come only when he gets a new one. From that time it’s more than two months no one came. Even after repeated calling to customer care also nobody has to replace it. Our microwave oven is kept unused till today.
This is a situation we have never expected from a reputed company like whirlpool.
We being customer only expect the justice to our hard earning money that’s all.
Thanking you,
Customer Name:- Mrs. TAPATI ROY.
Address :- 6, Bijoynagar.
P.O.-Naihati, DIST.- 24 PArganas(N)
WEST BENGAL -743165.
Ph No.-[protected]
Mobile-[protected] Your’s faithfully
Ankan Roy
Email ID:[protected]@yahoo.com
Ph No.-[protected]
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Aug 14, 2020
Complaint marked as Resolved 
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