[Resolved] Whirlpool Microwave Oven — start button is not working | |||
i, arvind gupta, [protected], has given a complain for my microwave oven on september month. Person who visited told that front panel has to be replaced, engineer who had visited to my place was illiterate. . Till december 2010, no one has turn-up to my place for repair. Product i am using---Microwave, Washing-machine, Refrigerator. Comlain nos--HD[protected] & HD[protected] From now-onward, we should stop buying this Company products. WHIRLPOOL company should be ashamed of their services. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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H.No 113/8 Model Town, Gurgaon, Haryana, India - 122001
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Whirlpool-Oven — STOP BUYING WHIRLPOOL PRODUCTS
I am another scape goat of whirlpool product. Bought an Oven this January and found it not working most of the time.20 days back, I lodged a complaint with the service centre about my Oven which is not receiving power from the power point (whereas I tested the power point is actually working fine with other equipment like mixer etc). The complaint no. 2759 is given by the call centre executive. After two reminder calls from my end the service engineer came after 3 days. While testing there were big sparks from the oven which were really shocking to us. The engineer said the panel board has some problem which has to be replaced from the company. He will be passing this info to the company and get in replaced in 2 days time.
The horror continues since then. I kept on calling everyday to check the status, and every time I have to narrate the full story to the call centre executives give the same answer "the service engineer will respond to you today". But to my dismay - no one would call us back or attend to the complaint. The floor manager Mr. Raj and the Area Services Manager Mr. Rajasekhar both kept assuring that they will call us back for updating us on the complaint and both of them proved hopeless.
Its 20 days now, my problem is not rectified nor someone calls me updating the status.
I recommend everyone - NOT TO BUY WHIRLPOOL PRODUCTS. If you do so - then, "WELCOME TO THE SCAPE GOATS OF WHIRLPOOL PRODUCTS".
V S RAO