[Resolved] Whirlpool — Not Cooling | |||
The whirlpool fridge of 310liters purchased by me on 5th Aug2012 from M/s Prerna Electronics,Sector-28, Faridabad, Receipt no. 1664. The fridged stop cooling all of a sudden from 14th Aug2012 night. It seems that M/s Prema Electronic is not a authorised dealer of Whirpool and make wrong commitments to sale their products. The tendency of service center of whirlpool is to avoid the complain instead of addressing it with immediate effect.They force consumer to get the work done as per their own convenience.They close the complain if they do not find timming as per his convenience. This act of service tarnish the image of the brand WHIRLPOOL. Pls. look into the matter on priority. Dhananjay Kumar Mobile_[protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
I have purchased a Whirlpool M.MIND 23 DELUX Refrigerator set on 07/09/2009. Since its 2 yrs the refrigerator is not cooling properly and outside body gets heated. I had made a complaint to the customer care, but they told the item was defective from beginning itself. This is very frustrating and disappointing to hear such kind of thing. I would like to take this up higher since we as a consumer would expect nothing.
Regards,
Dr. M.N Ghosh
Mobile: [protected]
Regards,
Dr. M.N Ghosh
Mobile: [protected]
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
69%
Complaints
3571
Pending
0
Resolved
2438
H.No 113/8 Model Town, Gurgaon, Haryana, India - 122001
View all Whirlpool India contact information
There is no cooling in double door whirlpool refrigerator since 2 days. And unfortunately i have lost the papers of refrigerator and it is under warranty till 13 April, 2011. Warranty No.- HG[protected].
Thanking You,
RAJ KUMAR
A-1/92 Paschim Vihar,
New Delhi-63
(near A-1/ Lal mkt.)
M: [protected]
R:25263029