[Resolved]  Whirlpool / Refrigerator 230 Ltr Elite — Charges on the warranty items

Dear All,
I purchased 230 Ltr freeze from purohit appliances, Anand, on 23/04/2004 with seven years protection plan warranty. Compressor of the freeze failed twice since the purchase till today within this four and half years. I worried for the quality of the compressor company provided. Why it is happen frequently? Is the Refrigerator given to me is faulty piece? Should the compressor warranty is now start from whenever they replaced ? From the service centre of Whirlpool, Anand compressor is replaced but for that they charge me Rs 700+225 on 25/03/2009, Even though Compressor is in warranty. Service engineer told us these are the charges for the Gas refilled that is in compressor. If compressor is in warranty why should I pay for the gas which are in the compressor? Kindly reply me on my mobile or E-mail. Is by doing this way warranty and quality of compressor are you not cheating the peoples and making the money from this type of the businees ? I hope you kindly revert back to me as early as possible.

Remark : As I have warranty of the whole compressor of seven years why should I pay for the anything that are come inside of the compressor ?

Harsdhad shah
Mo :[protected]
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

I have purchased one freeze model no 9357 Sr. no inao51806194.now this is not working properly. I have complained for that my compaint no is 2052 and customer id is 5352594 dated 4-4-09
but till date no one attended my complaint and any kind of reply.

Waiting for your kind advice.

Thanking you

Kishor

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Whirlpool India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    69%
    Complaints
    3572
    Pending
    0
    Resolved
    2438
    Whirlpool India Address
    H.No 113/8 Model Town, Gurgaon, Haryana, India - 122001
    View all Whirlpool India contact information