[Resolved] Whirlpool Refrigerator - 310 Iceberg Dlx Steel — Dead refrigerator | |||
I had purchased this refrigerator on 25th Feb. 2008. On 10th June 2010, refrigerator stopped working. On 23rd June, company changed the compressor of the fridge and charged Rs.1645. On 16th May 2011 refrigerator stopped working. On 18th May 2011, timer was changed and company charged Rs1345. On 9th June 2011, there was a cooling problem in the fridge. Company charged Rs. 850 to change the gas of refrigerator. On 3rd April 2012, again there was a cooling problem, but refrigerator was working. Company representative started repairing refrigerator and after that he said the refrigerator is dead. He charged us Rs. 695 and said the Company Executive will speak to you. Company Executive spoke to us. They were willing to give us a BAILOUT of 30% price of the refrigerator to be adjusted against a WHIRLPOOL REFRIGERATOR. But as the refrigerator was in working condition and it was damaged by the company representative so it is the duty of the company to replace the refrigerator free of cost. Kindly help me to get a replacement of the refrigerator as I’m facing this problem since last 2 years and I have paid a lot of money to the company for its repairs. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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H.No 113/8 Model Town, Gurgaon, Haryana, India - 122001
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whirlpool ref 310iceberg dlx steel — poor quality of the fridge
unfortunately i have purchased your abovereferred product from you distributer Maharashtra electronics corp2, tilak road pune 30.on 21st of oct 2007. from day one i m not getting satisfactory performance from your product. on 26th march 2008, my fridge stopped cooling thus the stuff kept in the fridge started getting spoiled. on that day i tried to contact the person who gave us demonstration, but he spoke to me with a very rude language and asked me to conact service centre and not to call him again. he said to me that you do whatever u want, write anywhere u want, but donot give me trouble by calling me again.after that tried to contact ur service centre's phone nos.24221500/24221400/24221585 all these numbers given in ur book are incorrect. so again i had to contact that bloody person he gave me ur mumbai call centre no [protected]. after getting this number the next day service engg mr vinay singh came .one major part asked us to purchase voltage stabilizor which we did immediately.but again the same problem has occured.yesterday i e 12/5/08 i again had to contact ur call centre no [protected].to lodge complaint. i recd complaint no4515. but even after a period of 24 hrs, nobody has turned up neither even called me.it is very disgusting.i request u to look into the matter immediately, . i want immediate replacement or refund the amount i have spent.expecting instant action from u or iwill have to either go to press/media or go to consumer court against ur company.pls reply on mobile no [protected]. waiting ur reply
madan bhide landline no [protected] residencce