[Resolved]  Whirlpool Refrigerator — COOLING PROBLEM- NOT SOLVED

Address:Chennai, Tamil Nadu

We have a whirlpool Fridge which had cooling problem. A complaint was registered on Apr 10. Today is Apr 26. First time they attended and suugested the gast to be filled. It was done and Rs 2300 was paid. Still we had the same problems. Technicians have come more than 5 times after that. Still we have the same issue. No one follows up to if the issue is solved. The customer care service is too bad. I strognly suggest not to go for Whirlpool products out of my own exeprience.
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Aug 13, 2020
Complaint marked as Resolved 
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Whirlpool Refrigerator — NO COOLING AND NO SPARES

Sir

I have purchased a Whirlpool Sumo Refrigerator bearing serial no: 2BR30054N. It went out of order on 26th November 2008 and I have registered a complaint at your Chennai call centre on 26th itself. As givem by them, my ID no: is 2536619 and complaint no: is C.[protected].

Inspite of my regular follow up with your nominated service people, who said they are helpless for want of spares such as capacitor, relay etc from your cochin office. I have contacted Mr Dhinu, ( could not get Mr Mahesh) who told me that the spares are out of stock and will try to get it from Haryana within a week.

Myself and my family blame ourselves for the trust we had in your esteemed organization and its image for this inordinate delay in your maintenance services. How sad we are for the last few days with your company who still ask us to continue to suffer for a minimum of one more week.

I request you to please help us at your earliest.

A line of reply is expected.

Thank you.

N K Alexander [protected]
Chartered Accountant. Cochin, India.

Whirlpool — cooling problem

Respected Sir / Madam

This is to put into your notice that I have purchased a refrigerator 'Ice Magic 220lt' with a 6th sense technology and purchased from Jamshedpur on 26th December 2004 . The same is under 7yr warranty. We are facing cooling problem since last 25 days. A numbers of complaints has been made against the same. Your engineers came and scrutinize it as a PCB problem.
Now from last 3 week I am calling continuously & requesting your people to take some permanent action on the same, but we are not getting any positive response, rather they are only giving us excuses like: parts are not available and just refusing it.
I request you to please take some action on this on urgent basis & replace the same if there is no cure to the present problem as the refrigerator is still under warranty period,
I look forward for your support, failing which I would be forced to launch a case in consumer court against your company.
Thanking you.
Regards
Ashwani Kumar sinha
cooling problem in my refrigeator

Whirlpool Refrigerator — Not coming for services under Home Care Plan

Dear Sir/Madam,
We bought Whirlpool refrigerator 0n 26/6/2004 from shah home appliances in annanagar and we started home care plan on 22/6/05 from whirlpool company appliance serial no:INA[protected]/32307 & home care plan no:HG02010298 which ends by 22/6/2011 yearly 2 services we have got 9 services done by them .There is no service contact at all.please send us a nice feedback.We have changed our address to 227/1 rohini flats 7th avenue annanagar west chennai101.contact no:[protected], [protected]. if there is no reply from ur company we register compliant in consumer court.
Yours sincearly
Aristotle

whirlpool/refrigerator — Defective Appliance

The refrigerator that I had bought was a damanged one. A complaint was registered, Complain no: KL[protected] against the same against which went unheard of. After numerous follow ups and confrontations another refrigerator was sent which was again found defective but was running. Now this had also stopped functioning altogether. Again a complaint has been registered Complain no:KL[protected].

Buying a Whirlpool refrigerator has turned out to be a bitter experience and a harassament from all fronts.

Thus, I want necessary action to be taken against the company and compensation to be paid against the appliance bought as well as the pain taken towards the replacement of the defective product/delayed service provided.

Regards,
Bibhas Kumar Halder
65/C, GT Road, Modadan,
Nabagram,
Serampore,
Dist - Hoogly
Pin - 712 203
Ph: [protected]/[protected]

Whirlpool — Cooling Problem

I have brought 180 ltr. Fussion Model Refrigretor from Satara Road Company Outlet
Near Padmavati. There is problem of colling. there is some technical problem i observed
already I have call your service center but there is no reply from your side
Pl tel me to whom i will contact for technical problem

Pl send your technical person for service

refrigerator not working

refrigerator not working

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