[Resolved]  Whirlpool Refrigerator — Poor & harrassed response by service centre

my name is amit nisal from pune my customer id is pn/c/0409/11/727 .
I have purchased whirlpool's( which they say as no1 company ) 185 ltr refrigerater as model name Genius in jan.09.
Within 4 months ( before 20 days ) i had a problem that itis not working properly ( not cooling ) so i register my complain to whirlpool's care centre & they gave me my id complaint no. (compl. no [protected] )etc. After that their person come & check the machine & inform us that compressor to be replaced as itis not working .
service person tell me that within 2 days it will get replace .so i wait for 3 days but nobody has come so again i called local service station for inquiry again they told me to wait for 2 days so i did.
but still no response from their is coming . after i questioned for the same for last 5 days they are saying compressor is not available & we don't know when it will come. again i regsistered today my complain ( compl. no [protected] ) for not proper response & they replay me their person will call within 2 hrs. but still nobody call .
I am feelling very frustated & harrased by response on WORLD' S Giant quality product manufacturer such as Whirlpool .
IF this is a quality & services of Worlds no.1 company then what should i say. i[censored] can not make available spares such as compressor within 10 days then u should stop selling or making fool of people by sayiing ur no.1 company.

Before this mail i think & have a great respect that Whirlpool has a great Quality standards but after this experiance ...????????????

Now u pl tell me what should i do ( should i go to conumer court to file a complained ?)

thanking you

with regards

amit nisal
( +91 [protected] )