[Resolved]  Whirlpool Refrigerator — SUNIL,yr. gandhinagar service engineer is 3rd. class man. he needs to be sacked

[protected]@whirlpool.com
[protected]@whirlpool.com
[mr. renik gohil & mr. s. muniswaran ]

4TH. AUG. 09
My complain no. AH-[protected] DT. 4TH. AUG. O9

FOR ATT. OF MR ARVIND UPPAL. [C.MD. WHIRLPOOL]
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BE IT KNOWN TO ALL CONCERN THAT YOUR GANDHINAGAR SERVICE AGENT FOR WHIRLPOOL MR. SUNIL IS A THIRDCLASS TECHNICIAN, HOPLESS MAN AND ABOVE ALL A LIAR OF THE HIGHEST ORDER..

SINCE MY WHIRLPOOL FRIDGE WAS NOT WORKING, IT WAS TAKEN TO THE GANDHINAGAR WORKSHOP APROX. 10 DAYS AGO. FEW DAYS LATER I WAS TOLD BY SUNIL THAT HE HAS CHANGED THE COMPRESSOR AND A FEW SPARES AND THE FRIDGE WAS FULLY CHECKED AND TESTED AND THAT HE WOULD RE-DELIVER IT THE FOLLOWING DAY.
I RECEIVED THE FRIDGE AND OPERATED IT FOR TWO FULL DAYS . IT NEVER WORKED AND WAS AS USELESS AS BEFORE. I STRONGLY DOUBT WHETHER SUNIL HAS REPLACED THE COMPRESSOR OR THAT HE HAS SENT A FALSE REPORT TO ME AND WHIRLPOOL AS WELL..
I CALLED SUNIL AND INFORMED HIM OF THE SENERIO AND REQUESTED TO DEPUTE HIS ENGINEER . HE AGREED AND NEVER INFORMED THE CONCERNED ENGINEER PERHAPS DELIBERATELY. LATER WHEN I RECALLED SUNIL, I WAS TOLD THAT ENGINEER MAY VISIT YOU ON 6TH. OR 7TH. OR 8TH OF AUG. OR AS AND WHEN HE IS FREE. THIS ONLY INDICATES HIS PTIABLE SHALLOW PERSONALITY.
SUNIL ALSO LIED THAT HE WAS RESPONSIBLE FOR MENTAINENCE & SERVICES FOR THE WHOLE OF GUJARAT AND PART OF MAHARASHTRA AND THAT HE HAD NO TIME EVEN TO BREATH. LATER I WAS INFORMED BY A STAFF MEMBER THAT THIS LIAR SUNIL IS RISTRICTED TO SERVICES FOR GANDHINAGAR ONLY.
IN MY OPENION THIS HORRIFIC SUNIL SHOULD BE SACKED BEFORE HE SCANDALISES THE NAME OF WHIRLPOOL AND CREAT A SENSE OF DISGHUST TOWARDS THE WHIRLPOOL PRODUCTS.

YOU ARE THEREFORE REQUESTED TO KINDLY DEPUTE SOME OF YOUR AHMEDABAD BASED INTELLIGENT ENGINEERS TO ATTEND TO MY DIFFICULTIES AND SALE ME OUT OF THE MESS CREATED BY THIS EDIOT.

YOUR REPLY AND ACTION IS REQUESTED. WITH REGARDS,
CHIRAG. BEHRAM. MASANI.
AHMEDABAD
PHONE[protected] &[protected]

cc. to mr. s. muniswaran [G.M. gujarat state]
mr. renik gohil [ch. Service engineer ]