Comments
I agree.. I and many of my colleagues have faced the same issue with this brand..terrible service and poor products
Reply
Agree.. till date the customer service has not responded
Dont buy..
crap
I think I have made a mistake of buying a whirlpool fridge (Mastermind 23 Classic | 220 Lts) from Whirpool Dealer, Mathura (UP) for about 13000 rupees in July 2008. Refrigerator's outside body is always very very Hot (it is so hot that u can not keep your hand touched there from more than 4-5 sec.). Also it consumes amost 4 units daily (but as per the specification it should be almost 1.6 units per day). I am pretty sure I have got the defective piece.
I have raised complain to dealer that refrigerator but the response was useless and he said we are now not involved and u can contact service center. After calling number of times, he came and told its genuine behaviour. Again I called up then he said contact the dealer .. now I am very angry but helpless. My two sons only suggested me buying this (because they are using for past few years without any problem). Please do not provide the license to these kind of dealers who do not know the customer value. As soon as they get the money, customer is useless for them.
I do not know what to do because I am staying in Vrindavan (UP) after my retirement from SBI.
I have raised complain to dealer that refrigerator but the response was useless and he said we are now not involved and u can contact service center. After calling number of times, he came and told its genuine behaviour. Again I called up then he said contact the dealer .. now I am very angry but helpless. My two sons only suggested me buying this (because they are using for past few years without any problem). Please do not provide the license to these kind of dealers who do not know the customer value. As soon as they get the money, customer is useless for them.
I do not know what to do because I am staying in Vrindavan (UP) after my retirement from SBI.
Sir/Madam
My complaint is as follows- whirlpool refrigerator 310 ltr.
with serial no. INA[protected] code no. 060407. model no. 9932.
This appliance is not working properly as its compresor is not doing cooling.With due request plz look forward to our complaint as soon as possible by sending ur mechanic.
Thanking You
Yours Faithfully
Aanurag kansal
[protected]
My complaint is as follows- whirlpool refrigerator 310 ltr.
with serial no. INA[protected] code no. 060407. model no. 9932.
This appliance is not working properly as its compresor is not doing cooling.With due request plz look forward to our complaint as soon as possible by sending ur mechanic.
Thanking You
Yours Faithfully
Aanurag kansal
[protected]
Dear Sir/ Madam
our whirlpool proton refrigerator is having a problem in cooling .we have complained many times in customer care . they also send the service men but they are not competent to handle the problem. we are from chennai (ambattur) and the service people are from pyramid engineering(koratur-chennai). they are the authorized service dealer in this area. we are sure that they cannot sort this problem . hope u ll do the favoring.
our details;
p.s.ambica(mob no-[protected])
door no A4 A block akshaya apartments saraswathi nagar ambattur chennai-62
our whirlpool proton refrigerator is having a problem in cooling .we have complained many times in customer care . they also send the service men but they are not competent to handle the problem. we are from chennai (ambattur) and the service people are from pyramid engineering(koratur-chennai). they are the authorized service dealer in this area. we are sure that they cannot sort this problem . hope u ll do the favoring.
our details;
p.s.ambica(mob no-[protected])
door no A4 A block akshaya apartments saraswathi nagar ambattur chennai-62
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