[Resolved]  Whirlpool Refrigerator — Deficiency in Service

Address:

Bangalore, Karnataka

I have been very frustrated with Whirpool service - my fridge is not working from 5 days and there is no response from the company. One person visited to do basic check on first day and then told that he doesnt know how to troubleshoot - so he will send somebody else (For that also, he charged Rs. 280 visit fees!!). Then, I have made numerous calls to Whirlpool customer care, numbers given by service technician and emails written to their helpdesk - but everytime, they give only one reply - wait for our call.

This is the height of bad service - though when I visited complaint list against Whirlpool on this website, I realized that I am not alone!! There are many people who have not got service for weeks and this company is just cheater which doesnt provide after sales service at all.

Now, I dont think there is any meaning in waiting indefinitely from these guys who have not got even time to call back once in 5 days - so get it repaired with some shop (even though need to pay for it) and then file complaint in consumer court for mental agony and compensation.