[Resolved]  Whirlpool Refrigerator — non-cooperation of whirlpool

Address:

Kurukshetra, Haryana

i dr Swati had submitted complaint on 29-5-10 but no solution done so far by whirlpool. I purchased a new refreigerator on 6-5-10 from Rajendra Radios, kurukshetra market, haryana. first he denied giving assured gifts which were displayed by whirlpool on internet. even though the owner of Rajendra radios denied saying that there is no assured gifts. after a lot complaints i received assured gifts from Rajendra radios, kurukshetra. he told that whirlpool did not gave him gifts now whirlpool has send ur assured gifts. i received assured gifts on 10-5-10. when Rajendra radios sent referigerator to my home i showed some small dents on fridge, scratches on handle with fitted some steel plates and ice box surfaced cracked. i contacted these tel no.s: [protected], [protected] (parveen), [protected](satish), [protected](whirlpool). all these numbers are related to whirlpool. some mechanics came to my house and agreed that we will replace them in one day or two. now today it is[protected] is is very shame on whirlpool that no rectification was not done. who is on fault now? niether whirlpool personal gave me in writing that they will not rectify it nor replacing the broken part. who is reponsible? what is the solution? Govt should take care that there consumer is facing such indiscrimantion. I now advised all consumers that please take care while purchasing whirlpool products. now the situation is worst. guide me which personal should i contact?