[Resolved]  Whirlpool Refrigerator - Master Mind 220ltrs — Brand New Refrigerator Not working - No Customer support Engg for review

Bad Customer Service Support.
On 15th August'2009 I had placed a order for new Refrigerator -MasterMind 220Lt and On 16th we got the delivery from that day till tday the refrigerator is not working and all our milk products and other products are getting spoiled. we have place a compalaint No.MB-[protected] on 17th August'2009. now its already 4 days and theres no service engineer who has visited our house to check the problem. we have repeatedly followed up with ur service engg. thry phones they just say he would be comming, but no one turned up. I was told that the person would attend on 19th August2009 around 1-2 pm, so i had taken holiday so that we could know what the problem is. but when contacted to ur service center. we recd a phone call around 7.00 pm saying tday it would not be possible from the engg to come.. this is the service we get. when we contacted ur customer care center they informed that the engg would come by 9:30 pm and even they would also follow-up but unfortunately.. there was no follow-up nor any any call back from ur customer care service ppl who had commited saying she would be calling back to check if the engg has come or not..

I kindly request u to pls see into this matter on urgent basis. as we are undergoing the mental stress and also monetary lose as our materials are getting spoiled.

Appreciate ur quick response on this..

Thanks..