[Resolved]  Whirlpool Refrigerator Model Ff 400 Litre — Gas leakage

Dear Sir,

The aforesaid fridge was purchased by us on 29.4.06 from a dealer in Noida at an appx cost of Rs 36,000/-.

To our surprise, the compressor got konked off within one year and was replaced by your service centre on 1.8.07.

Then again in June 2009, the compressor gas leaked and the gas filled in by your service agents and charged us Rs1850/-. Surprisingly it again leaked at the same spot now ( a little more than 3 months) and your service agents are asking for Rs 1850 again for filling the leaked gas due to the negligence of your servive agents when they had filed the gas in June 2009 as they did not plug the leakege spot properly leading to further leakage within a span for a little more than 3 months. when asked why they are charging again, your service agents at NOIDA are saying that the gaurantee is for 3 months only and after expiry of 3 months it is on chargeable basis.

we are really perturbed at the fleecing o[censored]s by your service agents for the entire fault of them and no fault o[censored]s. It is very strange that such a costly fridge of a reputed fridge manufacturer had to undergo repairs of comnpresoor ans gas leakage so frequently. It badly refelcts on the qaulity of the worman ship of a reputed fridge manufacturer like whirl pool. we had earlier BPL/ Kelvinator fridge which never leaked even after 10 years of teh date of purchase and have been functioning very efficiently.

This costly fridge of whirlpool has been giving problems from the date of purchase, the compressor got konked off immediately and gas leaked trwice within a span of 3 yeras.

Can u please look into the matter ans ask your service department in NOIDA to fill up the gas and plug the leak properly without any charges as it was done only on 21.6. 2009 and the gas leaked again in a span of little over 3 months.


Mrs Kripa sridhar
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Aug 14, 2020
Complaint marked as Resolved 
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