[Resolved]  Whirlpool Refrigerator — Loud Noise and The fridge is not cooling

Address:

Patna, Bihar

We have purchased a double door refrigerator last year. Since the date of purchase we have faced a lot of problems due to the fridge. We have reported the issue several times at the customer care. And every time an engineer visits our premises and gets the issue rectified. The problem again occurs after a few days. Till now we have registered the complaint approx 9 times in less than a year. The fridge is not cooling, is very noisy, now the outer body is also deforming. The latest Complaint numbers are PT[protected], PT[protected], PT[protected]. We have been paying them the service charges everytime. We are fed up with the customer services and are left with no other option than taking this case to consumer forum. We regret our decision of taking a whirlpool product.