[Resolved]  Whirlpool Refrigerator — Worst Service, No Repair

Address:

Pune, Maharashtra

I purchased whirlpool double door refrigerator in 2005.
We allready had it repaired back for its cooling problem.
Since last few months there was big sound form the freezer fan and water leakage problem.
First the whirlpool people replaced the fan..but no use..in next complaint they replaced the fan motor..now at least I do not get the sound but the water leakage problem is still there. Complaint No. PN[protected].
Even after 3-4 visits the problem is not resolved. The whirlpool engineers just ask to keep the fridge off for 1-2 days .. then only the water drains ...but again after few days the leakage starts...
Always we have fbig ood loss because of this problem...
We have already spent about Rs. 5000 for the fridge repaire.
Even we did not got valid response from pune head office.
After such frustration we have decided to buy a new fridge of some other company today only.
Also I have decided to approach the Consumer Court now for the loss of Rs. 23000(refridgerator price) + Rs.5000 (repair charges) and all the frustration caused.

Sameer Burle
Mob. [protected]