[Resolved]  Whirlpool Refrigerator — REFRIGERATOR NOT COOLING

Address:

South West Delhi, Delhi

Sir,
I purchased a Whirlpool Refrigerator in year 2010, at Dwarka, New Delhi. Details as follows,

Invoice No. 9183 , Ref. No. OE 7149 , Price Rs .30,600/= , Date - 21/02/2010
Dealer - New Berco Electronics (Regd.) Shop No. G-5 & 7, Sector - 6, Dwarka, New Delhi - 110075
Company Address - Whirlpool Of India Ltd., Whirlpool House, Plot No.-40, Sector- 44, Gurgaon - 122002, Haryana, Tel.[protected]
Whirlpool Refrigerator, - Model - 11807 DLX 5S , 450 DLX PROFESSIONAL , Sl. No. --INE[protected] , With 1 Year Comprehensive warranty , valid till - 2011,
At the time of purchase I also paid Rs. 2539/= for Whirlpool Home Care Plan- HPO4 - Ref. No. 238364. valid for 24 months , 21/03/2011 to 21/03/2013 .

The Refrigerator stopped cooling on 03/09/2012, and Registered Complaint - No. DL[protected], Repeated - DL [protected], on 18/09/12, DL[protected] on 26/09/12, also daily tel. to remind for repair, but till date the Refrigerator remain out of order.
E- mail and reminders sent to , homecareconsumercell @ whirlpool.com and [protected]@ whirlpool.com , still no action

Please I request your advice and help.

regards,

G.P.Jain, Tel. No.[protected]