Whirlpool — Refrigerator Service | |||
I have a refrigerator (not is warranty) of Whilrpool which was giving high cooling for which I made a customer care request to Whirlpool. Their engineer came and changed the thermostat and charged INR 1250. Engineer was having the feel that current thermostat is fine but he was not able to find some other reason so changed thermostat and clearly told in case problem persist we will refund this money and out your old thermostat back. Problem didn't resolve with this, so again called Customer care, another engineer came and made some settings change which has resolved the problem. I have made multiple calls to customer care and the first engineer but no one is reverting now to refund my money which has been charged for thermostat. Please help. Regards, Seema [protected] Was this information helpful? | |||
 1 Comment | |||
Comments
I have bought a refrigerator in december 2007 from Digital Shoppy Guntur. in september 2008 the refrigerator was stopped working.So i complained at the showroom and they have given the auth.dealers phone number.when i called certain dealer so many times they have visited my house and told that the compressor has failed, and we will replace it in a weak.But after my thorough following and number of calls they have completed the work in DEcember 2008 by charging me 1300/- as charges. Now the problem repated in this month april 2009 .then i have repeated the same process and they are saying in a weak we will replace the compressor. what do ?
Reply
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
69%
Complaints
3571
Pending
0
Resolved
2438
H.No 113/8 Model Town, Gurgaon, Haryana, India - 122001
View all Whirlpool India contact information