[Resolved]  Whirlpool Refrigerator — BAD SERVICE AND QUALITY

Address:

South Delhi, Delhi

this is for your information that there service center in NOIDA is useless, insufficient and incompetent in many ways. they have NO POLICY for customer information. i gave a complaint on 28th April 2010 for my refrigerator, one technician came said gas problem, gas person came and said he can not locate problem, it has to go to workshop. it will take 24 hours we will rectify and return it. till date many call to their call center and many calls to service center i have no clue where my refrigerator is and it has been rectified or not. above these people have no way of talking. i have 3 yr old duaghter and she is at home and in this summer i can not keep milk, fruits or any eatable for her except junk food like chips or buiscuit. BECAUSE OF THEIR COMPANY MY FAMILY HAS GONE UNDER LOT OF PAIN AND HUMILIATION. THIS IS BIG INSULT TO THE COMPANY NAME. I HOPE THIS REACHES THE HIGHEST AUTHORITY. BUT I[censored] PROMISE SERVICE KINDLY SHOW AND TRAIN UR STAFF ABOUT THOSE QUALITY AND RIGHT OF INFORMATION.
IN END I AM REQUESTING THAT REPLACE MY REFRIGERATOR AS SOON AS POSSIBLE OR RETURN MY MONEY BACK. THIS IS HAPPENING FROM PAST 2 YEARS WITH ME AND I HAVE PAID THOUSANDS ALREADY TO RECTIFY YOUR DEFECTIVE PIECE.