[Resolved]  Whirlpool Refrigerators 250 Lts Double Door — Replacement

Address:

South Delhi, Delhi

From K.N.Earendra Kumar,Jt.Dir Rajya Sabha Parliament of India New Delhi

Dear Sir,
I purchased whirlpool 250lts refrigerator from MS Pradeep Radio & TV Centre R.K.Puram Sector 6 New Delhi on 12.02.2011. On the same day we had complained that the balance of the refrigerator was improper. Your service engineer visited on the same day and stated that the plate below the refrigerator has to be removed and got dented and it is a minor problem. He visited next on 16.02.2011 and did the denting and we noticed that the door was not closing properly and it started making noise. An another complaint was lodged on 17.02.2011 stating the problem and your engineer visited on 19.02.2001. After checking it he said that both the doors have to be removed and got repaired which was not allowed by us because just in a span of a week it has be repaired thrice. In view of the above this was not excepted such defective product from such a famous company and we are truly disappointed. We are not interested in any further repairs and kindly request you to get the product replaced immediately.