[Resolved]  Whirlpool — Replacement of defective wash TUB under AMC

Address:

Gautam Buddha Nagar, Uttar Pradesh

My Whirlpool washing machine Model no. 7230 ,H-65 purchased in Nov. 2007 is under AMC renewed on Feb.2012 at the cost of Rs. 2550/-. Now it has noticed by service engineer that its wash tub has developed crack and it need replacement for additional Rs. 1700/-, on pretext since wash tub is a plastic part and hence not covered in AMC.
This is quite unfair,since TUB is the internal part and part of machine mechanism and neither is of ascthetic value and nor is a body part ,which can be damaged externally.
The Tub being the integral important of mechanism should essentially be covered under AMC .
I request authorities to look into the matter and fairely interpret/operate the AMC clauses ,so no feeling o[censored]ndue cheating arise in consumers and TUB should be get replaced under AMC without any extra cost to me.

GP Singh
B-9/14, Flat no.110 Bhagirathi Apartments
Sector-62, Noida
Mob:[protected]
Mob: [protected]

P.S : In my previous complaint few moments ago, I wrongly mentioned it as BPL-machine-I regret the same.