[Resolved]  Whirlpool, Split Ac 1. 5 Ton 5 Star Rated — AC and Compressor is not running properly

Address:

Chennai, Tamil Nadu

I have Purchased “Whirlpool Split A/C 1.5 TON 5 Star rated" on 16th MAY 2010.

Issue 01:
Third free service.
Insufficient cooling even at low temperature at 18°C.
Complained Registered on: 14th May 2011
Complained No: [protected]
Serviced on: 16th May2011
Serviced Details:
The people who came for service are not at all educated simply they cleaned the net and told now it will work then after again I told cooling is not enough then He checked the gas and said insufficient gas and filled it but I don’t know whether he filled or not after that also the cooling was not that much effective, and also the person having the equipment seems to be like reconditioned from scrap tools. We called from 14th may several times then on 16th may again I called and after that only we got serviced I don’t know whether that the warranty is expiring on 16th may 2011 so only you had very slow response and also I suspect on that person who came for service didn’t fill the Gas fully so that only we will again call for service and planned to get Inspection charge Rs 450 and other gas filling charge so you can get from us.

Note :( As per my knowledge refrigerant pressure & volume is low and this need to be corrected, All the Technical word are as per my knowledge)
Issue Closed on: 16th May2011.

Issue 02:
AC and Compressor is not running properly and system getting restart at the time of Compressor Starts
Complained Registered on: 21st June 2011
Complained No: [protected]
Service Men visited on: 21st June 2011
Issue Details as per service Men:
Oil Leak, insufficient Refrigerant (Gas) and Compressor Capacitor to be replaced.
Approx Cost for Rs 2000/-

My Question:
1) How the all Lubricant will leak within 35 Days?
2) If it is leaking from long back why it is not rectified in last service?
(Complained Registered on: 14th May 2011 Complained No: [protected])
3) If it is leaking after the last service then to make the money the man who
came for service on 16th may 2011 have loosen the joints?
4) If the compressor works without lubrication means by default the
compressor will get damaged or the friction overload problems will occur
(i.e. .Compressor burns or Capacitor or Electrical Problems)

Hence I can clearly understand that everything is money minded, and also planning for Annual maintenance contract (AMC).If I have not called on May 14th for third free service My AC would be working fine. I didn’t expect inspection charge to be Rs 450 as it is too costly.
I will not prefer any Whirlpool product to any one as it is a lesson for me.