| Address: | Durg, Chhattisgarh |
Date: August 16, 2011
Sub.: Repairing of Split AC
Dear Sir,
I have purchased a 1.5 ton split AC from your authorized dealer M/s Sawlani Trader, Bhilai on 07.05.2007. Since the purchase of AC, it was working very well. On dtd.22.02.2010 I have taken the AMC of AC from your authorized service center M/s Carridor vide Application cum receipt no. HG02/252880. for 24 months.
The first service done by your technician immediately after the AMC and after that the AC was working very well. When the next servicing done during summer,after that it started the problem (cut off on reaching a specific grade). Since that I am suffering from this problem. In the night even set the cooling at 26 degree cooling reached at the lower point and in the sleeping we are facing heavy cooling and effect on the body (pain).
I have complains it since last one year but your technician is visiting many times but not resolved the problem even that changed the censor, PCB and many other parts. It seems that your technicians are doing experiment on my AC since last one year. Some of the complain nos. are RP[protected], RP[protected], RP[protected], RP[protected], RP[protected], RP[protected], RP[protected], RP[protected] ETC.
In view of above, pleas note I and my family is suffering from the negligency of your representative since more than one year. You are requested to look into the matter as most urgent and do the needful for early repairing of my AC.
Awaiitng your positive reply inthis regard at earliest possible.
Thanking You
Your’s Faithfully,
(Manish Mehta)
Qtr.No.14C, Avenue-B, Sector-2
Bhilai-490001
Chhatisgarh
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