[Resolved] Whirlpool / Split AC — Installation

rkkaranwal

from New Delhi, Delhi

Address:

Ghaziabad, Uttar Pradesh

If you are planning to buy split air conditioner please do not buy whirlpool I bought Split AC 6 months ago. There is no problem with AC but the Installation is very poor (condensate water comes inside the room from wall unit) and spoils curtains & wall for that I complaint so many times but there is no response from Whirlpool finally I arranged out side party to do installation again and I paid again 1500 Rs for same so kindly if you are thinking to buy be ready for poor after sales service.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Mohit Saggar

from Akhnur, Jammu and Kashmir

my whirlpool split ac is not working properly .i complaint so many time.. after payout of ruppees 2900 and 400 to the service centre the problem was same...they said the motherboard of the ac is damaged n charges will b extra of this ..here the complaints no. of ac ch[protected], ch[protected], ch[protected]

harjeetss

from Gurgaon, Haryana

Whirlpool — Incompetent Split AC installation

The Split AC installation done by Whirlpool is totally incompetent.
They have to realize that split AC is more an aesthetics driven product and not just drilling holes in the walls. The outsource staff was in a hurry to just fit the AC and leave. They did not bother to aligh holes or whether the outer unit took up the whole balcony.

As a first time buyer, I relied on them to suggest and put the AC properly, but look at the attached picture to see teh shoddy job done.

When called the Whirlpool engineer, they agreed that it should have bene done better, but at the sametime now I have to pay extra to get it removed and refitted properly.