[Resolved]  Whirlpool — Inappropriate After Sale service

Address:

Uttar Pradesh

Hello,

This is regard to the problems I am facing with My Whirlpool refrigerator.

Its been more than 2 months i am facing Excess cooling problem with
the refrigerator. Zafar,engineer, visited my place and changed the
Thermostat (costing rs.700) and within two days of observation it was
found that the problem still exists. Then After again doing the
complaint it was found that the thermostat was defected and again it
was replaced with new one. Still the problem was not resolved. And new
engineer Sahil visited my place after doing many complaints in
customer care and he did some research with the refrigerator. And
broken the fridger.
Customer care floor supervisor Amit Kaushik is not ready to listen
anything on this and simply put the blaim on us. Then after lot of
follow up Ravi visited the place and said that there is no Gas and
after 5 days Atul the engineer visited the place and said that the
fridge is broken/choked and needs to be replaced resulting that there is no cooling in refrigerator.

now nobody is ready to entertain this problem.