[Resolved] Whirlpool Washing Machine

[Resolved] Whirlpool Washing Machine — after sales service

J jugraj from Pune, Maharashtra

I have a fully automatic washng machine of WHIRLPOOL but of late the same started some problems. When the same was reported to the customer care an outsourced engineer came to our house and started fleecing us on one pretext or other. Even when this was reported to senior person Mr. Sanjay Gautam in the customer care he was rude and was totally in support of the outsourced agency.It seems he is alos hand in gloves with the party and I have no option other than to change the machine and go for other manufacturer who donot have persons like Mr Gautam Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

A.NAGENDRA BABU

from Hyderabad, Telangana

Dear Sir, Ihad registered a complaint for my Washing machine with ref.no: HD-[protected] on 26/10/08. But, till today no action was taken. Pl.let me know the status.
Address:81A, TypeV, GPRA Campus,
City:Hyderabad
State:Andhra Pradesh-Hyderabad
PIN:500 050
Telephone:[protected]
Email:[protected]@yahoo.com
Response Mode :Phone
I had been interacting with the service people since long time, but, to my utter dismay there iis no proper response. Every time they reply that spare is not available, and it shoule come from CHINA. I think they are not interested in after sales service, which is essential for any company to grow .I am unable to use the washing machine