HI
i am jino jose and I bought one splach modal washing machine on 28/04/08 from Alappattu agencies Thodupuzha .The machine have two year warranty.up to now five times the machine showing the complaint and three time the comany had change the spiers including the mother board.Last time they agree me for the replacement .Now again thats not working but I did not get any response from the delear or the company. Was this information helpful? |
Whirlpool/Washing Machine — FREQUENT REPAIRS SINCE LAST SERVICING DONE
I am owning a washing machine (hotwash/automatic model) of whirlpool and it was working fine till March 09 when we lodged a complaint with whirlpool service centre, delhi. In March 09, some parts were changed by their authorised service dealer in west delhi and a sum of Rs.5580 was paid; In July again it developed some problems, which was attended to and rectified - costing Rs.3200/-; (I was told that if there was any repairs within one month period, it would be attended to). Unfortunately, the machine again broke down on 28th Aug 09 - The visit of which was done after payment of visiting charges of Rs.281/-.A responsible company like Whirlpool is expected to behave and take care of their customers;
Servicing by the consumer durables industry has become a revenue generator - they gain more revenue in servicing rather than on their original sales...