[Resolved]  Whirlpool Washing Machine — noising the washing machine

02ND JUNE 2008


To
The Manager
Wirlphool Ltd
JAIPUR


Sub.:- My complaint for service of Wirlphool Washing machine


Respected sir

I would like to inform that I have purchased a washing machine from your dealer and duing the month of April, there is problem in the the washing machine and I have complaint for the same at your customer care on 21/04/08 at Jaipur.

Sir, at the time of complaint, your coustomer care executive assured that your proble will be meet out within 24 hours and within 24 hour, someone come to visit and check the washine and he found some part will be replaced and he assured that within 2-3 days part will be replace.

Sir, please note that, after this no person will come to replace the part and I am regularly following up for the service at your customer care at Jaipur and always they assured that our service engineer will come with in one or two days.

Sir, I have called 15 times at your call centre ( Ph no [protected]) and always call centre executive assured fast service, but always their commitment has failed.

Sir, on 19th May, your call centre executive ( named Shikha ) again given me complaint no JP[protected]..

Sir, this is the factual position .

Sir, I have mentally harassed by your call centre executive and I want compensation for the same

THANKS



RAKESH JAIN


C.C. :- CONSUMER FORUM, JAIPUR