[Resolved] Whirlpool Washing Machine Model White Magic — No Repair Even Under Warranty | |||
I have purchased a Whirlpool washing machine Model White Magic on 19/12/2008, Model No. 11306 Whitemagic , Serial No. INFO84100666. I have extended the warranty of the machine from SERCO BPO Pvt. Ltd, Naraina, Delhi on 16/08/2009 for two years (upto 19/12/2012) against their Bill No.3667. I have lodged a complaint No. GB[protected] on helpdesk a few days ago that the control panel (POWER ON BUTTON) of the machine is not working properly. Helpdesk personnel had shifted our complaint to Parihar Enterprises, Indirapuram, but till date they are not been able to rectify the problem and even not giving any positive response to us. The technicians from Parihar Enterprises are only interested in selling their products only, First they asked us to buy water filter for washing machine for Rs.1800.00 and then they asked us to buy cleaning solvent pouches from them. We purchased those things in sake that our problem will be rectified but they are not even responding our phone calls. Kindly look in to the matter and tell us weather our machine will be rectified or not, if not we should proceed further to buy other washing machine from some other company. Sunil Kohli Ph. [protected], [protected] Flat No. 3A123, G.C. Grand, Plot No. 2C, Vaibhav Khand, Indirapuram, Ghaziabad. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
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H.No 113/8 Model Town, Gurgaon, Haryana, India - 122001
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