I HAVE MADE COMPLAINT FOR AUTOMATIC DRAINAGE AND BODY CURRENT OF THE MACHINE ON 28TH MAY2009. AFTER TAKING 226/- AS SERVICE CHGS THE ENGINEER WITHOUT OPENING THE TOP PANEL TOLD ME TAHT THE TIMER OF MACHINE IS DEFECTIVE( THOUGH IT'S WORK PROPERLY) AND THAT HAS TO BE CHANGED AND THERE IS A VALVE PROBLEM THAT HAS TO BE REPALCED. AFTER A WEEK THE VALVE HAS BEEN CHANGED FOR RS.75/- AND I DON'T ALLOW HIM TO CHANGE THE TIMER WITHOUT ANY REASON.
AFTER A WEEK AGAIN I COMPLAINED THAT STILL BODY CURRENT IS OCCURING.THEN THHE SAME ENGINEER(MR.SUMAN ROY) CAME TO MY RESIDENCE AND THIS TIME HE OPENED THE TOP PANEL AND SHOWED THAT RAT DAMAGED THE WIRES AND FOR THAT REASON I HAVE TO CHANGE THE TIMER AND WHICH WILL COST Rs.975/-. i ARGUED WITH THE ENGINEER WHEN THE TIMER IS WORKING PROPERLY WHY SHALL I SPENT Rs.975/- TO CHANGE THE SAME AND IT CAN BE EASILY RECTIFIED BY REPLQACING THE WIRES ONLY. HE IS RELUCTANT TO DO SO.
AFTER THAT I HAVE MADE COMPLAINT TWICE TO WHIRLPOOL FOR SENDING ANY SENIOR ENGINEER TO INSPECT MY MACHINE BUT TILL DATE NO BODY IS RESPONDED. MY PERIOD FOR THE SERVICE IS GOING TO END ON 28TH JUNE'2009. Was this information helpful? |
Whirlpool Washing Machine — machine body complaint
humne 10/11/10 whirlpoor machine liya tha, machine me lickaging hone laga, humne complain ki, unka engineer aya aur prob solve kiya lekin machin ki uper ki body khol ke jab usne firse fit ki to usse body ka thoda sa part tut gaya, humne fir comlain kiya to unka engineer kehta hai body ka 2000 charge hoga, jab bhi waha screw fit karta hai unka engineer waha se thoda thoda tutta hai, ye unka fault hai, hamara nahi, body plastic ki hai jab k hame kaha gaya tha ka plastic ki body nahi hogi, please do the needfulregards
hema shailesh