[Resolved]  Whirlpool / White Magic — Poor Quality of Service

Address:

Bangalore, Karnataka

My washing machine had incurred a cabinet damage in the course of relocation from another service.I had placed a complaint with Whirpool Customer Care , Karnataka .Their service engineer had ascertained the damage and had promised me that the cabinet would be changed.It has been 3 weeks and till date no action has been taken by Whirlpool.I have called their service engineer(Subash K.V) but have got no answers.They keep rolling the ball around without taking any reponsibility.My complaint number is BG[protected].I had also spoken to the manager of the service centre(Genius Service Point) Mr.Shinto Verghese of the problem a couple of times and off late he hangs up my phone instead of helping me out.I request some help to resolve my issue.