[Resolved] Whirlpool — Worst Service

bemanojkumar

Address:

Chittoor, Andhra Pradesh

Dear All,

We reside at Nagari, Chittoor District, Andhra Pradesh. We have a whirlpool washing machine which is 5 years old. There was a problem in the machine and we called the service centre executive to sort it out. The lead time to rectify the problem was very long, and the response was very bad from the nearest service centre i.e Tirupati. At last, there was a person(Vishnu) who came after 1 month time and sorted out the issue and charged Rs. 1,500 to replace a part in the machine. In next 3 days, after replacing the part, the machine again started troubling. When we called the same executive his number was not reachable(many times the number was switched off) and this shows the worst service levels of Whirpool service centres.Hence, it is adviced to new customers not to opt for Whirlpool washing machines their service level commitments.

Yours,

Manoj Kumar
[protected]
Nagari

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Complainant4453545

from Delhi, Delhi

we have purchased an AC few years ago..we had a problem ..it suddenly stopped functioning..I called the Whirlpool Service (Call) Centre and placed a complaint with them. on 25/4/09..our complaint reg no is 9637.. the service representative.. had come the next day...he said that there was a problem with some part of the AC and it has to be replaced... he said he'll be back with the part within 3 days... he never came back.. we've been calling Service (Call) Centre [protected] since then frequently...the response was it will be done soon... but, no one turned to attend our problem ...

Aryendra

from New Delhi, Delhi

Whirlpool — Worst service

Hi All from Whirlpool,
This is an example of Very-very poor service from whirlpool.I have bought an 1.5 ton mastermind crome from Bigbazzar on 18th April 2010.I was promised of intallation the same within 24 hours.
After waiting I have lodge an complient with whirlpool on 20th April.I was again promised that somebody will contact me within 2 hours.

I have made repeted calls Everyday callcenter promised me that someone contact me in 1-2 hours.
They also refused my request to let me talk to their seniors saying that they are not available.
My complient no is GB[protected].
Hope someone will look into the matter and resolve it ASAP or Please let me know if you can do nothing so I will make it install from outside.
Ssuffering customer,
Aryendra Dalal

Ravindra

from Delhi, Delhi

Please avoid Whoorpool at all costs - believe me they are horrible - no whirlpool - i have a 135 ltr thier service does not exist ... pray before you buy a whirlpool ... make your biggest mistake when you buy a whirlpool product.
rgds Ravi
horribly unsatisfied and cheated owner of whirlpool.

ps. spread the news - do not buy a whirlpool !!! buy at your own risk.

Rajeev anand

from Delhi, Delhi

Whirlpool — worst service

I made a copliant to whirpool service center about non cooling of my refrigrator on dated 06/06/2010,
service personal came on 08th and suggeted that compressor of refrigator need to be changed,
their after they had taken the refrigarator to their workshop and made it ready on 12th but they din't changed the copressor and chrged me Rs 900/- gas refilling.
Again its stop working on 15th I made the compliant for same but they din't taken responsed to my copmplaint till now.
ultimately due to service center fault i am suffering from last 10 days