[Resolved]  Whirlpool — Whirlpool Fridge Fusion 180 Lts - Poor Service

Address:

Bangalore, Karnataka

I bought Whirlpool Fridge Fusion 180Lts in March 2010. On 20/03/2011 the fridge went not working. I made a complaint with its CC. They sent technician after 2 days. The technician inspected and changes few parts charged me Rs3075. I too paid it. Fridge worked for sometime and went not working after 5 hours. The technician came and adjusted something and the fridge worked for only 5 hours. The next morning I contacted the CC, the technician came and found every part is burnt and only the box is okay. After 9 days, on 06/04/2011 Whirlpool replaced it with another said to be a brand new. I believe it is not a brand new, but a crap. The fridge is not working in auto defrost mode. I suffered a lot with the whirlpool guys and still suffering. I do not know when the suffering is going to end. The whirlpool guys are not honest, bluffing, not sincere to their duty and cheating. I am not finding a reasonable person in whirlpool who will solve my problem. It will be helpful if someone who has faced like me and overcome such problems advise me.

J Augustin John
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