Wi5 — No response from wi5 representatives

 
4 Reviews
Guntur, Andhra Pradesh, India
 sunildasari
this is sunil from guntur. i have started an internet cafe on 24th dec 2010 and took wi5 internet connection with 2mbps.At the time of installation they had promised me that the speed will be 2mbps.but from 1 and half month iam facing a lot of trouble with the connection. The connection will be very slow . Even google page wont open.I got a great loss in regarding this net connection. I had complained several times but there is no response from the company.So iam now complaining against this wi5 company.Please take appropriate action on this comany.And i can provide all proofs regarding this issue.
Thank u

Complaint comments  3 Comments     Updated: Share0Tweet0

Comments

Not Recommended. False Promises
don't go with wi5. they are using shared bandwidth, so most of the time you will get

very worst speed. I am also using from last 20days. first 7 days are normal, after that

I got only below 250kbps. My connection is 1Mbps.

see my results taken at different times,

http://speedtest.net/result/[protected].png
http://speedtest.net/result/[protected].png
http://speedtest.net/result/[protected].png

Customer support is also worst. I logged a complaint and not solved for more than 4 days even I called them everyday.

If you want a 256kbps, then go with them. because you will get that speed most of the time.
Only the wisest and stupidest of men never change
Dear All,

I have similar experience with this company.

I would like to inform you that Wi5 company has been providing me horrible service for the last 3 months. I am a subscriber from Goa having 1Mbps connection but they are providing of not even 256Kbps. Please see the attachment if you think this is untrue.

After numerous calls to their call centre and local office (all who cannot even speak proper English including members of their technical team). Sometimes even their[protected] number doesn’t work nor people at the local office pick up the phone during working hours. All their staff are very rude and do not provide their names, they act like uneducated people who are doing the customer a huge favour. This company is spoiling the name of Chennai.

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    Wi5 - No response from wi5 representatives

    Contact Information

    Company:Wi5
    Guntur
    Andhra Pradesh
    India

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