Had booked a cab yesterday from MG Road to Kharadi at 10:00 p.m. Wanted my mother (60 years old pancreatitis patient), my child ( 2 years old) and myself to reach home safely.
I waited till 10:25 and then called. After several tries I got connected. On asking on the delay, I was told “Due to shortage of cabs, cab is delayed. A cab shall reach you in 10 minutes.”
With the assurance given to me I waited. At 10:28 I get an sms from Wings Cab that the cab has been cancelled as per customer’s request.
RIDICULOUS. I was left stranded in MG road, Pune with old mother and a small kid. This is so damn unprofessional and leaves me with a firm belief not be rely on Wings Cab anytime again in my life andc let people also know about it.
When I tried calling back, I couldn’t get through any of the representatives even after calling multiple times. Was this information helpful? |
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