Wings Radio Cabs — Pathetic service of Wings Radio Cab

Address:

Pune, Maharashtra

Wings Radio cab has a pathetic service as they are never able to show up on time even if the cab is booked well in advance (4 hrs before). I had started calling Wings radio cab everyday for going to office at 9.15 am. I had to call the cab because public transport is pathetic in Pune, and getting an auto is also difficult at that time from my area (Karvenagar). But I have found that each and everyday I had to call wings cab 15 mins before pick up time to hear that they do not have cab for another 40 minutes/1 hr/ 30 mins and that is the issue everyday. For them everyday I was getting late at office and they will ask me to keep buffer time for pick up. But if I book the cab too early and come even after 5 mins of scheduled pick up they will charge me for waiting charges but when they got late each and every day they are not ready to take a single penny lesser for their fault. They blindly say that they cannot give such service where customer will pay less due to the fault of the cab which always comes late. They never mention that they do not have cab at the time of booking but each and everyday the same problem keeps repeating. They have the worst and the most pathetic service. This should be addressed to immediately. This has happened even today i, e. 07.10.2013 where I was not provided a cab at 9.15 am from Karvenagar to Mehendale Garage and customer support said that they do not have any cab now and they can provide a cab 40 mins later and even after 50 mins of schedule pick up also there was no sms from wings cab for cab and driver details. This should be looked into immediately.