[Resolved] Wipro — Harassment by customer care staff baddi (H.P.) | |
Sir, I am harassed, not by Tata indicom, but by u, r Customer Care Staff here in baddi (Himachal pradesh), harassment Started, when I had Submitted an Application Dated[protected] to tata indicom customer care office to stop my number because i had to Shift my accommodation from baddi to panchkula (Haryana).Haryana is roaming area for me. I paid all my pending bill on the same date. Customer care staff told me, that one of Tata indicom, s marketing Executive will visit My Ranted House with in 48 Hrs, but no body was there in coming two weeks & Connection was not stopped.I Don, t know what was the fun.I Had already paid advance to my new landlord there in Panchkula.I Second time go to customer care office & Talk to customer care Executive, He Second time assure me that all formalities will be Done Within 48 Hrs. In the meantime my first landlord told me that you have to Vecate the house or He will charge for next month also. my Connection is Disconnected within 48 hrs, but no markiting executive is there to collect the phone set till date. I have paid Double House Rent (Baddi & panchkula), the inconvenience that I face till date. I request higher management to take some immediate action regarding the problem that i faced and warn customer care staff about how to take care of their customer and tata's values in the market Regards Rajesh sharma Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 8 Comments | |
Comments
Sir,
I have purchased a desktop system No.07kalv00200039 with configration
wsg6155.m/black_colour/genrl_model/athlon64_3500+512kb_amz/1gbddr2_533/80gb7200r...⇄
odrive/winxppro/56kbpsf_m/usb_38tnoptical/mm_kbd_104+3/15_tft_clr on 25march08 through
invoice no[protected] of amount 34266.97 for whichi have paid Rs 40066/-through DD No 193803
dated 26/3/08 in the name of wipro chennai ltd. When i enquired about it the second invoice
No[protected] for AMC charges forsoftware support period starting from01.06.2007 to
31.05.2008 and additional warranty charges for desktop starting from 01.06.2008 to
31.05.2010 amounting 5751.30 was send to me, as system was purchased on mar08, Also they have
called me two times for this amount which i had already paid i complained to Mr
paramashwaram at Chennai and he said it will be resolved but no intimation was send to me
yet.
now since the system
landed to my place i was asking for installation which was done on 6may08, My name is
abhishek dikshit but in your record it is written abhishek gupta.i have lodge 3 complaints
since then system was formetted 5 times and several times was taken remotly but could not
able to sort out our problem.As per conversatation to Mr parameshwaram Mb.No[protected] he
wrote me this
"Dear Abhisheik, Your issue is currently being worked upon and Amara Raja IT Team has
requested to send the Database backup from your system to solve this problem. Your problem
may be pertaining to the Database or Application and not with the system. Please be advised
that installing many softwares(like Games, Photoshop, SQL Server 2005) will eventually make
the system slow and may also be the cause for this issue that is being worked upon and other
errors. Since MSDE 2000 is used for handling the Power Zone Data base, installing MS SQL
Server 2005 may have some conflict with the Application."
and replied by our company person this
Bhaskar: Abhisheik has installed SQL Server 2005 Compact Edition which is higher than MSDE
2000 (Recommended for the Application), Request you to check the application compatibility
on the same .There could be a chance to make changes in main Database
my complaint No was [protected]
from 29, 30, 31july08 service engg.was here to sort out problem but could not resolveit yet
now he is not coming to this place and system is half installed as he was formetting it.
moreover the excuse your eng.Mr prameshwaram is making as above that that installing many
softwares(like Games, Photoshop, SQL Server 2005) will eventually make the system slow.i am
not complaning about slow systen speed my complain is softwere not working properly basicly
pz softwere he is imposing charges on us if it is our fault.there was virus attack through
internet to this system which could vided.
what i know is having good antivirus in my computer i wont face virus problem as we have on
other system, why only this system is getting virus attack means antivirus provided to me is
not able to handel such virus attack.
In this regard i want proper attention to my complaint as earliest
as possible.
Thanking you,
your truly,
abhishek dikshit
Mb.No.[protected]
I have purchased a desktop system No.07kalv00200039 with configration
wsg6155.m/black_colour/genrl_model/athlon64_3500+512kb_amz/1gbddr2_533/80gb7200r...⇄
odrive/winxppro/56kbpsf_m/usb_38tnoptical/mm_kbd_104+3/15_tft_clr on 25march08 through
invoice no[protected] of amount 34266.97 for whichi have paid Rs 40066/-through DD No 193803
dated 26/3/08 in the name of wipro chennai ltd. When i enquired about it the second invoice
No[protected] for AMC charges forsoftware support period starting from01.06.2007 to
31.05.2008 and additional warranty charges for desktop starting from 01.06.2008 to
31.05.2010 amounting 5751.30 was send to me, as system was purchased on mar08, Also they have
called me two times for this amount which i had already paid i complained to Mr
paramashwaram at Chennai and he said it will be resolved but no intimation was send to me
yet.
now since the system
landed to my place i was asking for installation which was done on 6may08, My name is
abhishek dikshit but in your record it is written abhishek gupta.i have lodge 3 complaints
since then system was formetted 5 times and several times was taken remotly but could not
able to sort out our problem.As per conversatation to Mr parameshwaram Mb.No[protected] he
wrote me this
"Dear Abhisheik, Your issue is currently being worked upon and Amara Raja IT Team has
requested to send the Database backup from your system to solve this problem. Your problem
may be pertaining to the Database or Application and not with the system. Please be advised
that installing many softwares(like Games, Photoshop, SQL Server 2005) will eventually make
the system slow and may also be the cause for this issue that is being worked upon and other
errors. Since MSDE 2000 is used for handling the Power Zone Data base, installing MS SQL
Server 2005 may have some conflict with the Application."
and replied by our company person this
Bhaskar: Abhisheik has installed SQL Server 2005 Compact Edition which is higher than MSDE
2000 (Recommended for the Application), Request you to check the application compatibility
on the same .There could be a chance to make changes in main Database
my complaint No was [protected]
from 29, 30, 31july08 service engg.was here to sort out problem but could not resolveit yet
now he is not coming to this place and system is half installed as he was formetting it.
moreover the excuse your eng.Mr prameshwaram is making as above that that installing many
softwares(like Games, Photoshop, SQL Server 2005) will eventually make the system slow.i am
not complaning about slow systen speed my complain is softwere not working properly basicly
pz softwere he is imposing charges on us if it is our fault.there was virus attack through
internet to this system which could vided.
what i know is having good antivirus in my computer i wont face virus problem as we have on
other system, why only this system is getting virus attack means antivirus provided to me is
not able to handel such virus attack.
In this regard i want proper attention to my complaint as earliest
as possible.
Thanking you,
your truly,
abhishek dikshit
Mb.No.[protected]
rear sir
i did b.com.in hpu shimla after that i have done one year diploma in accountant in ICA institute.
from
Joginder Singh
Bilaspur(HP)
mob.no. [protected]
[protected]
i did b.com.in hpu shimla after that i have done one year diploma in accountant in ICA institute.
from
Joginder Singh
Bilaspur(HP)
mob.no. [protected]
[protected]
For a person his urgency matters, but for an call centre executive it is routine matter and die to his domain constraint he can not exercise more power than provided.
This is simply a operation department failure. They should be active or over loaded.
these cal centers can not give attention to personal urgencies, and expecting the same is just foolishness.
SEO Services India
This is simply a operation department failure. They should be active or over loaded.
these cal centers can not give attention to personal urgencies, and expecting the same is just foolishness.
SEO Services India
Request
I want job your comany
My Qualification B.A B.Ed
Exp. six year computer exp for MS. EXCEL POWER POINT INTERNET AND Office record Maintenance
Part -time account
I want job your comany
My Qualification B.A B.Ed
Exp. six year computer exp for MS. EXCEL POWER POINT INTERNET AND Office record Maintenance
Part -time account
I have purchased one wipro desktop computer bearing sl no 08FARO33800104 CPU 1066838 Wipro i Value, from M/S Balaji Computers - INDORE M.P..Within 5 months, its front USB ports stopped working and I raised complained to M/S Balaji. Since last more than a month I have been following with them regarding this problem. I also contacted Mr Pradeep Saini of Wipro Indore office 15 days back and nobody seems to be interested in solving problem. I have made a great mistake by purchasing a branded desktop, as assembled desktop provider gives prompt service. Advice all not to purchase WIPRO Desktop.
sir,
one Wipro server received through M/s Luminous inda ltd. no service engineer reached to configure the server till date, so requested to you that send your service engineer for established the server.
thankyou.
Address:
Commanding Officer.
25 Infantry Divisional Signal Regiment
c/o 56 APO
Rajauri (J&K)
Mob No : [protected]
one Wipro server received through M/s Luminous inda ltd. no service engineer reached to configure the server till date, so requested to you that send your service engineer for established the server.
thankyou.
Address:
Commanding Officer.
25 Infantry Divisional Signal Regiment
c/o 56 APO
Rajauri (J&K)
Mob No : [protected]
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I have purchased a wipro desktop system in march08 in association with powerzone AMARARAJA BATTERY LTD as we are retail patner of powerzone, since the system landed at our placethere is problem in softwere and hardwere and informed to the company, there service engineer is visiting, also system was taken remotly by the customercare persons but problem was not yet solved, no body is listning to it so I request
higher management to take some immediate action regarding the problem or return my system if they could not rectify it.it is ruining wipru reputation