[Resolved]  Woodland — shoes complaint

Hi Dear,
I am Tauheed Ishrat, working as research scientist in Emory University, Atlanta, USA, basically I am from India. I have been a regular user of Woodland shoes since 2000 and a very much satisfied customer with its quality. I know that woodland is popular brand and have a good market in India and also known as its quality as a life long warranty. I have already used many shoe of this brand and have no complain before this.

I am writing this letter to complain about my shoes, which I purchased last two months ago, a Woodland camel color shoes (Article number: 6C0287106 size 42) from south X show room New Delhi, India. I noticed that the sole had loosing pasting from upper. This really shows the poor quality of the Woodland shoes, which is reputed for the highest quality that they claim to maintain. I have lots of complain about this article, like loosing pasting and finishing. when I brought this shoe I have not used last one monthago when I came to USA I start to use that, from the beginning I have complain with. This is the new style article of this brand. I leaved India one month ago to join a position I never used this shoe, after coming here I started to use. Within a month I got the complained from this article.
But this time, I am not satisfied with this shoe and sending the purchasing slip as a proof for your kind consideration. I can also send to picture of my shoe. Now I am here in states, and will back to India after 2 year. So let me, what should I have to do?

Please look into this matter, it’s a question of your fame and prestige as woodland as comes in top ranking of stuff quality and durable life.

Thanking you.
Regards!
Tauheed Ishrat