[Resolved]  Woodland Shoes — Metal Hinges of shoe laces Woodland shoes coming off within one month of purchase

Dear Sir,
I bought Woodland Shoes from their Aero Club outlet in Bangalore ( Marathalli) on 29.8.2009.Within a month o[censored]sage the metal clips where shoe laces are to be tied came off rendering them unusable. I bought them with HDFC Bank credit card the total amount was Rs 1885.
My grievance is that a shoe worth Rs 1900 supposed to be tough shoes, metallic failure of shoe lace clips indicates a manufacturing defect.
Can you help me in lodging this complaint against this manufacturer, a refund of my money and prevent them from passing off these substandard shoes as tough shoes to public.
Thank You
Salil Jain
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Aug 14, 2020
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