[Resolved]  www.amazon.com — undue delay in the arrival of books and irresponsible answers by customer service people

Address:

Chennai, Tamil Nadu

I have ordered books from AMAZON.com, an online books portal. I have paid the entire amount for the books through my credit card. The expected arrival date as mentioned by them was Feb16,2011. even after the due date they say that I have to wait until Mar 31, 2011. Alraedy I have waited for more than a month, when I contacted the customer care, their answer was irresponsible and they did not answer in simple terms, and they say that I will be charged again if a replacement is made. Having delayed for so long they dont even bother to consider the time factor and also my crucial time is lost in waiting.
kindly note doing business with amazon is mere waste of time and money.