[Resolved]  Yatra.com — Refund money of airline ticket cancellation

Address:

Bangalore, Karnataka

Respected Sir,
I have booked 2 tickets online with Yatra.com for 16th December, 2009 (reference no. :XFH6TC & CJA1RC respectively) which i have subsequently cancelled . The amount was supposed to be credited to my account within 10 working days as promised by them.

But after repetitive complaints also i have not received any response from them.
They are telling me that they have credited the refund amount to my account but I have sent them the photocopy of my passbook duly attached by the chief manager of my bank which clearly state that no amount from yatra has been credited to my account.
I have all the written communication proof which i have made with the company. Also i possess all the details of my booking, cancellation, correspondence & bank statements.

Sir I am a student & i belong to a middle class family. The total amount to be refunded is around Rs. 7200 plus the harassment & the false promise they made to me.
They also told me to do whatever i can & didnot responded properly afterwards.

Sir kindly do something regarding this matter.
I will be very obliged if you can get my money back.

Thanking you

Yours truly
Arijeet Sengupta