[Resolved]  Yatra.com — cancellation of ticket withou any prior information and no refund as well

Dear Sir,

I had booked a ticket from bhubaneswar to Kolkata of 08.03.2009 by Jet Airways Eve Flight through Yatra.com booking reference no.T6G8QA & your PNR No.NVXQFK.But due to change in programme we had requested for rescheduling the flight on 07.03.2009 through Jet Air Call Center reference no.G031335 & I had been told to pick the tickets from the counter by depositing Rs.750/= but when I went to collect the ticket I was told that ticket have been cancelled.Due to this I have got embarrassed before the guest. & this also causes loss to my business.

We have sent a email to jetlites regarding the above .

I am very shattered to see that these type of blunders are taking place in such a reputed airline. Appox 12 days have been passed & it is still not known to me that who is responsible for refund against cancellation of ticket & 100% damages charges.kindly look into the matter.
Please treat it as most urgent & do the needful at your earliest.


(Ambuj Agarwal)