[Resolved]  Yatra.com — Free Gift not Delivered.

Yatra reference number [protected].

I had made a return fight Pune-Delhi-Pune on 25th October with the above reference from Yatra.com.
They had an offer running for a Free Gift - Reebok Watch with the return flight booking.
After the booking has been made i was sent an online form to fill in the address details for the dispatch of the watch. I had filled and sent the form on 25th October, 2010 itself.

The gifts were to be received by 30 Nov, 2010. I did not get any gift till then. I contacted the customer care and i was given new date for delivery 15 December, 2010 and i did not receive any gift till the said date. I again contacted the customer care, I was again given a new date of 31st Dec, 2010 for the delivery of the gift. Now as we all know that 31 Dec, 2010 has already passed and we are in 2011, gift has still not been delivered.

I have all the mail communication with me.

Please pursue the matter and expedite the process.

Regards,
Gaurav Kaushal