[Resolved] Yatra.com — MONEY REFUND PENDING | |||
Dear Sir / Madam, On 25-06-10 around 8am to 9am, I tried to book rail ticket from Coimbatore to Madras through yatra.com. The booking had not happened. But, the amount Rs.645 debited to my Deutsche Bank Credit Card account. Till today the amount Rs.645 is not reverted back to my Credit Card account. Pls. do the needful to get my money back from yatra.com. Regards, Murguavelan.M (0)[protected] Was this information helpful? | |||
Aug 30, 2016 Complaint marked as Resolved money refunded immediately after complaint lodged. I only delayed to withdraw my complaint | |||
 2 Comments | |||
Comments
Dear Mr. Murguavelan.M,
We would request you to provide us some additional details such as the passenger name and/or the Yatra Reference number to enable us to investigate this case and provide you the appropriate response.
Should you require any further assistance, please call us on[protected] or alternatively write to [protected]@yatra.com
Best Regards
Yatra Care
We would request you to provide us some additional details such as the passenger name and/or the Yatra Reference number to enable us to investigate this case and provide you the appropriate response.
Should you require any further assistance, please call us on[protected] or alternatively write to [protected]@yatra.com
Best Regards
Yatra Care
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
80%
Complaints
2577
Pending
347
Resolved
1923
+91 95 5580 0800 [Customer Support]
+91 12 4437 5353
+91 12 4437 5318
1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
We are extremely sorry for the inconvenience caused. We are looking into this matter & your query has been forwarded to the concerned department. We will respond back to you at the earliest. Thank you for your patience. For immediate support, please call[protected]
Thanks,
YatraCare