Comments
Dear Customer,
Greetings of the day from yatra.com
Our team would have contacted you on the above query and we hope they have been able to resolve your concerns pertaining to refund. As communicated to our team the refund has reflected in your other card which you transacted online. We hope this helps resolve your query.
We assure you of our best services at all times, and hope to continue to service your travel requirements.
Best Regards
Yatra Care
Greetings of the day from yatra.com
Our team would have contacted you on the above query and we hope they have been able to resolve your concerns pertaining to refund. As communicated to our team the refund has reflected in your other card which you transacted online. We hope this helps resolve your query.
We assure you of our best services at all times, and hope to continue to service your travel requirements.
Best Regards
Yatra Care
80%
Complaints
2577
Pending
347
Resolved
1924
+91 95 5580 0800 [Customer Support]
+91 12 4437 5353
+91 12 4437 5318
1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
Thank you for contacting us at Yatra.com.
We truly apologize for the inconvenience you have faced in this regard.Our Customer Care Team would have contacted you regarding your above query.Please be informed that the refund for the reference # YT6751027 has already been processed from our end on 30th May 2011 for the amount of INR 1513. Request you to check with your Bank regarding the same. We have sent the refund transaction details to your email address to trace the same with your Bank. Incase the amount is not traceable then request you to provide the bank statement dated from 30 May 2011 till 31 July 2011 statement in PDF fromat or screen shot on [protected]@yatra.com to enable us to verify the credit.
Should you require any further assistance, please call us on[protected] or alternatively write to [protected]@yatra.com
Best Regards
Yatra Care