I had booked a ticket through yatra.com for travelling from New Delhi to Bangalore on Sunday, 1st April, 2012 (my ticket no. was [protected] and my booking number was [protected]). But when I reached the airport, the airlines told me that my ticket has been cancelled by yatra. When I called up yatra's customer care, they said the ticket is confirmed and I must negotiate with the airlines. After being abandoned by both sides, I had to book a ticket costing nearly 3 times the fare that I had paid for my original ticket. I am yet to receive a refund on my original ticket, let alone a compensation for my ordeal.
Even after a letter and an email (with proofs of their mistake), I have not heard from yatra. Fellow travellers, stay away from this irresponsible company if you don't want to be cheated.
Was this information helpful? |
Post your Comment