[Resolved]  Yatra.com / Train Ticket Booking — Wrongly charging for Ticket

Dear Sir,

I have booked a ticket from Mumbai Central to Ahmedabad for 30th Oct 2009 from Yatra.com and yatra.com website shows that transaction is failed. Due to failure of transaction i have booked once again ticket and transaction shown as sucessful. But when later i have check my account of yatra.com, i found that yatra has provided me two ticket for same date. However for ealier failed transaction they have alloted me ticket and charged for that. Due to wrong communication of yatra.com, i have booked another ticket and due to that i have to pay both ticket. However, i required only one ticket. Since for Tatkal ticket, Indian Railway is not providing refund. For this reason, i am not able to recover my losses for one extra ticket i have booked. Further, when i had complaint with yatra.com, they denied to give the refun. I would like take up this issue with Consumer form. Please help. and guide me.
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Sir
I am facing the same problem.I have booked 2 no. tickets, A.C Chair Car in shatabdi exp (2008) mysore jn - bangalore cy jn for 10.12.09 on yesterday evening i.e 2.12.09 .Yatra.com and yatra.com website shows that transaction is failed.I have not received any information for my reservation and I am waiting for the same.I an registered member having user name [protected]@yahoo.com.Pl solve my problem.
Dear Sir
I have booked 2 no. tickets, A.C Chair Car in shatabdi exp (2008) mysore jn - bangalore cy jn for 10.12.09 on 2.12.09 .Yatra.com and yatra.com website shows that transaction is failed. I have received message from yatra.com that "your booking was unsuccessful. The payment charged will be refunded in a few days. We apologize for the inconvenience caused".But I have not get the refund upto todate. My registered member of yatra.com having user name [protected]@yahoo.com. My mobile no. is [protected].Please do the needful at the earliest and oblige.
dear sir

I travelled from bangalore to delhi in Rajdhani which leaves bangalore at 8.20pm. I have to tell in vain the train is very low class seats and AC was not working I was feeling that i am travelling in a passenger train which covers only few hours distances. As you know that bangalore and delhi journey is approximately 40hours it is difficult even to sit or to sleep. I had my copassengers all young working boys who were all from north India were loughing at the train conditions telling that south indian rajadhani were third class compaired then i also felt that still our railway has not improved quality wise and every year when they read the budget we hear womany promises and new trains but nithing will be done and again they give new promises coming here also just please people. I request you to kindly do not present the new budjet until last year promises are not fulfilled.

I also request you to give some good trains to bangalore also which is growing so fat.
Sir,
I have booked a ticket from ghaziabad to surat on 27/02/10. Money has paid for the ticket but i did not get my ticket in my account. please send it.
Thanks

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