You Broadband And Cable India Ltd — Internet connection frequent interruptions without prior notice

heramb

Address:

Pune, Maharashtra

Dear Sir or Madam,
I'm subscribed to You Broadband Services. http://www.youbroadband.in/
For last few months, I am facing severe problems of frequent Internet connection loss. Frequent means its almost 2 times a week on regular basis and that too WITHOUT ANY PRIOR NOTICE. I am working in the same field, so I am ware about the technical details of broadband connections, but You Broadband service is really pathetic and they do not inform us in advance. We can not plan out work. I have raised this issue with You Broadband customer service, they have made false promises for last 2 months to create a notification system.But, its not still happening in practice. Please let me know the legal ways to take actions against You Broadband.
Regards,
Heramb Kulkarni

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Comments

shreyansh shah

from Visakhapatnam, Andhra Pradesh

Dear sir/madam i m u r customer for along time but for last six months i am facing the problem of frequent disconnections.connection gets disconnected frequently on regular basis. the problem was not resolved permanently.the service is very poor, pathetic.we had paid in advance money and u r company is not providing good services .i request you to give me one month extra otherwise i will have to claim against the compony for not giving the proper services against the amount i have paid
NEHA SHAH
A/C NO.:-5254444, REGISTERED ON THE NAME SHREYANSH SHAH.